Home Forums ASE Support Document component not showed in Android (plugin not supported)

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This topic contains 1 reply, has 2 voices, and was last updated by  Hyun Supul 3 weeks ago.

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  • #17869

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    jvinzent

    Participant

    Hi,
    we are experiencing trouble with the Document component which is not showing on Android phones (Chrome browser). The error is “plugin not supported” (in french in the picture below) :

    Any help would be appreciated as it is a major feature for us :)

    (we use AESOP version 1.9.10.1 on WordPress 4.9.5)

    #17870

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    Hyun Supul

    Keymaster

    Hi sorry about this issue. It appears Android doesn’t seem to support the same operations on Desktop. Would be it an acceptable solution to require user to download PDF file to view it on Android? Please let me know.

    Hyun

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