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#17524

Hyun Supul

Keymaster

Hi Lizzie,
Looking at the page, you have a Javascript error on the page which is preventing the Video Component from showing correctly. And this error seems to be coming from another widget or codes separate from Aesop. I will try to see if I can improve Aesop so the video loads correctly even when there is an error on the page. But you may want to see if you can address the JS errors on your site. Video should load correctly if you fix the JS errors.