Home Forums Product Support Aesop Social Genji Theme: Social share icons?

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  • #5823
    #5832
    Michael Beil
    Keymaster

    Hey Gary,

    Have you checked the “Enable Aesop Social Links” option under the Genji customizer options? Perhaps that’s what is missing.

    Also, we have all the details on our doc page if you need any more info.

    • This reply was modified 8 years, 3 months ago by Michael Beil.
    #5840
    Gary Owen
    Participant

    Yeah, now I feel a little foolish. Totally missed that. Thanks!

    #5841
    Michael Beil
    Keymaster

    No worries. Glad to help.

    #5842
    Gary Owen
    Participant

    So I enabled the icsons, but nothing’s visible. Where should they show up?

    #5843
    Michael Beil
    Keymaster

    In the footer.

    #5846
    Gary Owen
    Participant

    Not there: sunnyinkabul.com

    I shut off any widgets that called for social accounts…any ideas?

    #5866
    Michael Beil
    Keymaster

    Just to make sure, your settings look something like this?

    http://recordit.co/ubyTxyIFdX

    #5867
    Gary Owen
    Participant

    Yeah. Exactly like that. Still nothing.

    #5869
    Michael Beil
    Keymaster

    What version of Genji and Aesop Social Share are you using?

    Can you make a screencast with something like https://recordit.co ?

    #5870
    Gary Owen
    Participant

    Think that’s it…I’m still on 1.0. How can I get the update? I bought it under the old store, apparently, so I’m grandfathered in.

    #5871
    Michael Beil
    Keymaster

    Gary, you can update to 1.0.4 by grabbing the license key in the downloads area of your account (http://aesopstoryengine.com/account) and entering it into the Aesop Social license area in the WP admin: https://recordit.co/WG4jacPz8m

    #5873
    Gary Owen
    Participant

    I bought the original theme when it was still nickhaskins.co, so not sure if that makes a difference. There’s no Genji license code in my account at that link.

    I found the Genji license code in my email…but you’re telling me I should put the Genji license into the Social area? I just tried that, nothing happened. But when I re-entered the Social license I got earlier, it’s now showing as ‘active.’

    #5874
    Michael Beil
    Keymaster

    No, you can put the Aesop Social license in the social license area.

    #5876
    Gary Owen
    Participant

    Here’s what I’ve done so far:

    Genji license: active
    Social license: active

    Still no icons on the site, and it’s not updating my theme.

    Several months ago per instructions from the old site, I tried to shift this over to the Aesop site…never got a response back, and just gave up on the theme for a while. So if I’m still stuck in that limbo, is that what’s causing me not to get any updates on the theme?

    #5878
    Michael Beil
    Keymaster
    This reply has been marked as private.
    #5882
    Gary Owen
    Participant

    Entered the new license…not showing as “active” now. That little green “active” label? Not there.

    #5886
    Michael Beil
    Keymaster

    Another option is to manually download Genji and Aesop Social from https://aesopstoryengine.com/account/ to get the most recent versions and then upload them to your WP install.

    #5888
    Gary Owen
    Participant

    Thanks! That worked…smallish, but…they’ll do. Like that they’re smaller, I think, trying to focus more on the content anyway.

    #5889
    Michael Beil
    Keymaster

    Glad to hear!

    Let us know if you need anything more.

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