Home Forums Product Support Aesop Lazy Loader In-line images don't load properly, but galleries look lovely

Tagged: 

Viewing 23 posts - 1 through 23 (of 23 total)
  • Author
    Posts
  • #7214
    Alastair Tibbitt
    Participant

    When I activate Aesop Lazy Load in-line images don’t display. Instead, a cross placeholder is displayed. If you click on this, then the image is displayed in a lightbox. When the lightbox is closed, the user is returned to the front page, not the article.

    I tried other, free, lazy load plugins, and they seemed to screw the Aesop galleries up.

    Therefore, I’m relying on you to fix this.

    Only other thought – does your plugin conflict with W3 Total Cache? The inline images seem to display ok with Page, Browser and Database Caching turned on. But they disappear when I turn on your Lazy Load plugin.

    #7225
    Hyun Supul
    Keymaster

    Is your version of Aesop Story Engine and Aesop Lazy Loader up to date? ASE is 1.5 and Lazy Loader is on 1.1.1. And no the plugin will not conflict with W3 Total Cache in any way at all. The lazy loader plugin is merely calling jQuery Unveil, and nothing more.

    #7229
    Alastair Tibbitt
    Participant
    This reply has been marked as private.
    #7236
    Michael Beil
    Keymaster

    Would you send some login credentials so we can look at this?

    #7258
    Alastair Tibbitt
    Participant
    This reply has been marked as private.
    #7260
    Michael Beil
    Keymaster
    This reply has been marked as private.
    #7261
    Michael Beil
    Keymaster
    This reply has been marked as private.
    #7262
    Alastair Tibbitt
    Participant
    This reply has been marked as private.
    #7353
    Alastair Tibbitt
    Participant
    This reply has been marked as private.
    #7354
    Michael Beil
    Keymaster

    I haven’t been able to reproduce this issue Alastair. Does it only happen on Android?

    #7355
    Hyun Supul
    Keymaster

    Do you have the latest version of Aesop Story Engine?

    #7356
    Hyun Supul
    Keymaster

    Also, would you mind posting a link that I can see the images not loading on? I haven’t see one during your back and forth with Michael so far.

    #7357
    Alastair Tibbitt
    Participant
    This reply has been marked as private.
    #7358
    Hyun Supul
    Keymaster

    The plugin works. We use this same plugin, code for code on Story.AM. Can you please post a link to a public URL with the issue on it so that I can diagnose what the issue is?

    #7359
    Alastair Tibbitt
    Participant
    This reply has been marked as private.
    #7360
    Hyun Supul
    Keymaster

    If this was the case we’d have numerous reports on Story.AM. But we haven’t had any. I just re-vamped this plugin and I can assure you they work as expected. I’m unable to help without a public URL, and really can’t do much if the plugin isnt’ activated.

    Can you reactivate the plugin and show me a URL that I can diagnose the issue with?

    #7361
    Hyun Supul
    Keymaster

    Aesop Lazy Loader is on version 2.0. You have the old version installed. This is my fault because in my original response I noted that the latest was 1.1.1. My apologies. Head to your account area here, install the new version, and you’ll be set.

    #7362
    Alastair Tibbitt
    Participant
    This reply has been marked as private.
    #7363
    Alastair Tibbitt
    Participant
    This reply has been marked as private.
    #7364
    Hyun Supul
    Keymaster
    This reply has been marked as private.
    #7366
    Michael Beil
    Keymaster

    Let us know how everything goes.

    For some reason my response to you last week on March 4th didn’t come through as I thought it did. So, once again, very sorry for this inconvenience and lack of communication.

    #7368
    Alastair Tibbitt
    Participant

    OK, that seems to be working. Thanks for your help.

    #7369
    Michael Beil
    Keymaster

    No problem. Cheers on your day!

Viewing 23 posts - 1 through 23 (of 23 total)
  • You must be logged in to reply to this topic.