May 16, 2014 at 10:41 pm
I’m running Aesop (latest 1.0.5) and the Genji theme at https://stories.thedigitalcomic.com along with a child theme called Genji-ThirdScribe. It’s on a multisite install with BuddyPress.
The site works perfectly in desktop, but when viewed in mobile, it is just a blank white page. When I deactivate Aesop the theme (Genji and Genji-TS) are perfect in mobile. When activated, white screen. I deactivated EVERY plugin in the entire network, except buddypress and Aesop, and still got the blank white page.
However, when I select “Request Deskptop Version” in my mobile browser, everything works perfectly again, exactly as it should look. Despite the desktop request in the browser, every story element is perfectly formatted for mobile and works exactly as advertised.
What’s going on?
May 17, 2014 at 7:34 am
- This topic was modified 6 years, 11 months ago by Rob McClellan.
Happy to help out. I just visited aesopthemes.com/genji on my iPhone without any errors. This leads me to believe that it’s either a plugin or something on your site that’s not correct.
I also just visited your link above on iPhone, and it loads perfectly for me. What mobile device are you using? Also, a white screen means php error, so if you can see whats in your servers logs that would help find out what’s causing the issue.
May 17, 2014 at 7:48 am
- This reply was modified 6 years, 11 months ago by Nick Haskins.
Actually Rob on second thought, I’ve already figured out the issue and have patched it for 1.0.6. The fix is here:
This is only affecting Android users. Luckily with the new Chrome dev tools we can easily “switch” to a device so I was able to replicate it easily here.May 17, 2014 at 9:09 am
Excellent! Thanks and I suppose I should have been more specific about my device. I guess I figured if it affected two of my devices (phone and tablet, both Android) it must have been affecting all of them.
When will 1.0.6 be ready? I’m due to launch this site on the evening of the 21st (4 days from now).May 17, 2014 at 9:21 am
1.0.6 likely won’t be out for another 2 weeks or so (we just updated a few days ago). This change is pretty easy if you’d like to do it on your own.
1. Open up this file on your computer : aesop-story-engine/public/includes/browserclasses.php
2. replace the contents of that file, with the contents of this file:
Make sure you get all theMay 17, 2014 at 9:40 am
Thanks — I can handle that!May 17, 2014 at 9:41 am
Great! Let us know how you go about.