Home Forums Product Support Kerouac Pages not Responsive

Tagged: ,

Viewing 12 posts - 1 through 12 (of 12 total)
  • Author
    Posts
  • #4470
    Redeemer Redeemer
    Participant

    I’m having some issues with our categorized pages not being responsive for mobile. Here is a screenshot taken in Safari (looks the same in Chrome) on my iPhone 5. It does the same thing if I adjust the browser size on my laptop (Chrome).

    Screenshot: https://ge.tt/54r0Ltz1/v/0?c

    #4471
    Redeemer Redeemer
    Participant

    For some reason it didn’t add my link.

    http://ge.tt/54r0Ltz1/v/0?c

    #4487
    Jenny @ Aesop
    Keymaster

    Hello Redeemer.

    I am using the emulator on Chrome and the front page is displaying fine on iPhone 4 & 5. Have you tried refreshing the page? Perhaps the cache needs cleared or the network wasn’t loading it properly.

    Inner pages, however, are not displaying properly (like https://www.redeemer.com/visit/25th_anniversary/25_years_of_changed_lives/ for example). It looks like these aren’t on Aesop though.

    #4519
    Redeemer Redeemer
    Participant

    Hi Jenny,

    The issue isn’t with the home page, but inner pages. It’s a subdomain (25years.redeemer.com), so you’ll need to look there to replicate the issue. Everything on the subdomain is running off of Aesop.

    #4528
    Jenny @ Aesop
    Keymaster

    Hi Redeemer.

    I don’t have an iPhone to test on but using the Chrome emulator for an iPhone 4, I’m getting this:

    Home page: https://i.imgur.com/ZDT4n9G.png

    Single post: https://i.imgur.com/HYI9ZCd.png

    You can do testing on this site too which is pretty handy! https://responsive.nutsandboltsmedia.com/

    #4529
    Jenny @ Aesop
    Keymaster

    Actually, I was finally able to figure out which post was causing you the issue. On https://25years.redeemer.com/church-planting/ you are using what looks to be a collection, correct? It looks like the styles for collections are missing for mobile devices. I am logging a bug report for this. We’ll get an update out asap.

    Thanks!

    #4532
    Redeemer Redeemer
    Participant

    Exactly, the issue is on the collections not being responsive. Thanks Jenny!

    #4542
    Jenny @ Aesop
    Keymaster

    Glad we are on the same page now! 🙂 When this is fixed, you will receive a notification in your WordPress admin to update the theme.

    #4700
    Redeemer Redeemer
    Participant

    Hey Jenny,

    I just wanted to see if you all had a timeline for the update?

    #4752
    Jenny @ Aesop
    Keymaster

    Hi there Redeemer!

    Kerouac is supposed to get an update this week or weekend. Look for it soon!

    #4819
    Redeemer Redeemer
    Participant

    Hi Jenny,

    I see that the update was released. I made sure my license was activated and I still don’t see any updates in the dashboard. How can I update it to 1.1?

    #4831
    Jenny @ Aesop
    Keymaster

    Hi Redeemer. If the update isn’t showing for you, then you can delete the theme from Appearance –> Themes, and then upload the new version. You can download the newest version from your account at https://aesopstoryengine.com/account/. Don’t worry, your settings will be saved in the database.

    Please let me know if you have any issues!

Viewing 12 posts - 1 through 12 (of 12 total)
  • You must be logged in to reply to this topic.